EnterpriseCRM 由 Apache OFBiz的CRM Application提供,

Oracle Customer Resource Management (CRM)
http://docs.huihoo.com/oracle/e-business-suite/12/nav/crm.htm

Oracle CRM On Demand 21
http://docs.huihoo.com/oracle/crm-on-demand/21/local/html/Release21_SimpleChinese/